Support

Welcome to the VibeChecker Support Center! We’re here to help you get the most out of our app. If you have any questions, issues, or feedback, please find the resources below.

Frequently Asked Questions (FAQ)

1. How do I generate a Vibe Check?

To generate your Vibe Check:

  1. Open the app and select an image.
  2. Tap “Generate” to start the analysis.
  3. Wait a few seconds while AI processes your vibe.
  4. Your result will be displayed as a dynamic slideshow.

2. Can I use VibeChecker more than once?

No, VibeChecker is a one-time experience.

  • You can only generate one Vibe Check per installation.
  • Once your Vibe Check has been created, you can view and share it as often as you like.
  • If you delete and reinstall the app, you will not be able to generate another Vibe Check.

This limitation ensures that every Vibe Check remains a unique, special moment.

3. Can I customize my Vibe Check?

  • Each Vibe Check is generated uniquely based on your image.
  • At this time, customization options are limited, but we’re working on adding more features.

4. How do I share my Vibe Check?

To share your generated video:

  1. After generating your Vibe Check, tap “Share”.
  2. Choose your preferred platform (Instagram, TikTok, etc.).
  3. Follow the prompts to complete sharing.

5. How do I manage my purchase?

  • VibeChecker requires a one-time purchase to generate a Vibe Check.
  • Purchases are managed through your Apple ID.

  • To check or manage your purchase:

    1. Open the Settings app on your device.
    2. Tap on your name at the top.
    3. Go to “Media & Purchases”.
    4. Select “View Account”, then “Purchase History”.

6. Can I get a refund?

  • Refunds are handled by Apple. Please visit Apple’s support page for instructions on how to request a refund.

7. How does VibeChecker use my image?

  • Your selected image is processed using the OpenAI API.
  • We do not store or collect any images.
  • Once the analysis is complete, the image is discarded.

8. Is my data secure?

  • Yes, all AI-generated vibe descriptions are stored locally on your device.
  • We do not collect, track, or store your personal data.
  • For more details, please read our Privacy Policy.

Contact Us

If your question wasn’t answered above or you need further assistance, please reach out to us.

📧 Email: feedback@getvibechecker.com

Feedback and Suggestions

We value your feedback! If you have ideas on how we can improve VibeChecker, let us know.

  • Feature Requests: Send us an email with the subject line “Feature Request”.
  • Bug Reports: If you’ve encountered an issue, please provide details about the problem and the device you’re using.

Support Hours

Our support team is available:

  • Monday to Friday: 9:00 AM – 5:00 PM (CET)
  • Weekends and Holidays: Limited support; we will respond as soon as possible on the next business day.

Thank you for using VibeChecker! We hope you enjoy discovering your vibe!